Política de reembolso

REFUND POLICY

At Dra Conty - Med Boutique (Med Boutique), we take great pride in the reputation of the medical grade products we offer.

We do not offer refunds or exchanges.

We may change or update this return policy at any time.

DEFECTIVE ITEMS

We stand behind the quality of the products. If your product turns out to be defective, please contact us for assistance. We reserve the right to refuse or deny a return or exchange for a product that was purchased more than 90 days in the past.

BROKEN/DAMAGED/INCORRECT ITEMS

Once your order arrives, please examine it for any damage that may have occurred during shipping. If your item arrives broken or damaged, we hope you'll give us the opportunity to make it right. Please contact us within 24 hours of your package arriving so that a damage claim can be processed through the transportation company. Please do not throw away or destroy any part of the packaging, box, or products, or we will not be able to assist you with a return or exchange.

If you have received the wrong product, please contact us within 72 hours of receiving the product. Please do not throw away or destroy any part of the packaging, box, or products, or we will not be able to assist you.

CANCELING/MODIFYING ORDERS

To ensure that orders get to our customers as quickly as possible, our system begins processing orders as soon as they are placed. As a result, most orders cannot be canceled or modified after they have been placed. In some cases, if you call us (during business hours) within 1 hour of placing your order, we may be able to modify or cancel it.

If we are unable to cancel your order, we will provide you with instructions for returning your order and receiving a full refund, minus shipping costs.

PRICE ADJUSTMENTS

If you purchased an item at regular price within the last 14 days and that item has since been further reduced due to a sale or promotion, you will be eligible for a price adjustment. Unfortunately, we do not conduct price adjustments for orders placed more than 14 days ago.